I’ll leave links to utilities because I have them. Does it give a Freecom model number for the Freecom drive, or does it give the HD’s model number itself? Caliban , Mar 23, This would eliminate the USB connection and give you a better chance of copying the files. If one of the disk modules becomes corrupted the whole hard disk micro-operating system can’t boot up, the drive cannot initialise correctly and thus stops working.

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MrWriterFeb 7, Try unplugging the drive from the computer and plugging it back in so it can be redetected.

I found some more useful information on here http: Apparently there aren’t any issue with the driver needing updating etc. Currently there is no way to fix this type of firmware corruption at home.

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Do you already have an account? Puppy linux is sufficient for your purposes and can run from CD. I want to know if it shows in the list as Creecom or if you have an entry for another manufacturer like WDC or ST or Hitachi where you were expecting Freecom. I hope you’re still about.

Maybe some 3rd-party software is preventing Windows from seeing the drive. Go into Computer, right-click the C: And, do you have access to another computer?


One other thought is to try a small live Linux distro running from CD or USB drive to see if it has better luck accessing your files. A couple of data recovery labs you might try contacting are Data Savers and Ontrackboth of which offer free estimates – if nothing else, you can get an idea about how much it’ll cost you to have a forensics lab break down the platters and copy the data However, when I tried to save my changes, the spreadsheet file could not be found i.

Sorry, sach2 – didn’t see you there! I’ve contacted Freecome who got back to me with a bit of a desapointing but probably expected answer: Hi MacGuffin, I was doing some research online and found your posts. You could always try plugging the external into another machine to verify.

Freecom 400GB HDD will not appear

Don’t know if MacGuffin is still around or not Now, the freecom drive has someone else’s brand HD inside. Dgive ESWin or Drive Manager from this link should work on the drive but I see no mention of ability to repair errors and we already know the HD is failing. Sometimes linux will read files where Windows won’t. If you wanted to try that I could give more detailed instructions.

Nothing for now but running different diagnostic softwares. If one of the disk modules becomes corrupted the whole hard disk micro-operating system can’t boot up, the drive cannot initialise correctly and thus stops working.

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I never thought it could suddenly fail. It is quite a complicated procedure and requires use hrd specialised expensive equipment and deep knowledge of hard drive design and data recovery technology.

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I was also hoping that they might be able to provide a specific diagnostic software for the brand in order to test the driver before endeavouring any further. Factory Firmware is stored on the disk platters in the so-called System Service Area of the hard disk.

But only for a while. Have you tried mounting the drive in a desktop and accessing it as a slave device?

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If you decide to try that and need any help, let us know. Running the utilities will just put unecessary stress on the HD. And as last resort would there nard a data recovery company authorised by Freecom? I’ll try detecting the hard drive from Safe mode, as Caliban suggested.